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Wednesday, April 20, 2005

Why Do You Need An Email Policy For Your Business?

Because it is critical for your commercial success, in the age of information and instant communication. Without an Email Policy you place at risk not only your business reputation, but also the very existence of your enterprise.

Research has shown that it does not matter whether you employ a single part-time worker or many full-time staff. You are at risk the moment you grant access to your corporate email system because there are numerous ways in which your employees may misuse your company's email system. Of course, there is also the loss of productivity issue and the increasing vulnerability of your business to viruses...

As you may know, in most cases, the employer is held legally responsible for the content of messages transmitted via the corporate email system. So, legal action as a consequence of misuse could be very costly for your enterprise. Also, you must not forget that a disgruntled employee could impact your commercial viability by breaching confidential information. Of course, these threats cannot be ignored due to the informal and viral nature of email communication.

It has been reported that 8% of firms have had sexual discrimination claims brought by either current, or former employees because of misuse of email by staff. Remember, your firm's legal liability is not restricted to claims by employees.

This is where an effective Email Policy establishes a comprehensive set of rules and guidelines to enable your business to manage these risks. It must be said that although a successfully implemented email policy will never eliminate the risks, it will prevent unintentional and ignorant misuse.

Many business leaders believe that failure to draft, publish, and successfully implement a corporate email policy is, after taking into consideration the risks, tantamount to commercial negligence.

"Western society has accepted as unquestionable a technological imperative that is quite as arbitrary as the most primitive taboo: not merely the duty to foster invention and constantly to create technological novelties, but equally the duty to surrender to these novelties unconditionally, just because they are offered, without respect to their human consequences."
Lewis Mumford

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